
A pet owner calls in a panic.
Retone keeps things calm.
Your vet is in surgery and the phone is ringing off the hook. Retone answers, books the consult, and triages emergencies so your team can focus on the animals.
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78% of patients won’t leave a voicemail. They hang up and call the next clinic.
Your front desk spends half the day on the phone instead of with the patient in front of them. And when they can't pick up? Most patients won't leave a voicemail — they just call the next clinic.
What do your patients hear now?
What they could be hearing instead
Ben
< 10min
To get Retone ready for your practice. Upload your knowledge base, pick a voice, and go live.
24/7
Phone answering. Mornings, evenings, weekends, and public holidays. Always on.
Zero
Missed calls. Every patient gets through, even when your team is with someone else.
Every pet owner gets through, every time
Retone handles the calls your team can't get to, so no pet misses out on care.
Consult Booking
Books check-ups, vaccinations, and follow-ups directly into your practice management system.
Emergency Triage
Identifies urgent cases like poisoning or trauma and escalates them to your team immediately.
Pricing & Payment Info
Answers questions about consultation fees, payment plans, and pet insurance claims.
Recall & Vaccination Reminders
Coming soonCalls pet owners when vaccinations or check-ups are due. Keeps your schedule full.
New Client Registration
Collects pet details, breed, medical history, and owner contact info before the first visit.
After-Hours Coverage
Pet owners can call any time. Retone handles non-urgent calls and routes emergencies.

Integrates with leading
practice management systems
Cliniko integration is live — connect your account and Retone handles availability, bookings, and syncing in real time. More integrations coming soon.
Frequently Asked Questions
Common questions about how Retone supports your front desk team.
Want to learn more? Contact us or connect on LinkedIn.

Your team does the caring.
We make sure no call is missed.
AI that works alongside your front desk — not instead of them. Every patient gets heard, every call gets handled.
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