
Hands on the patient,
not on the phone.
Your physios are mid-session and the phone won't stop. Retone takes the call, books the next assessment, and lets your team focus on the person in front of them.
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78% of patients won’t leave a voicemail. They hang up and call the next clinic.
Your front desk spends half the day on the phone instead of with the patient in front of them. And when they can't pick up? Most patients won't leave a voicemail — they just call the next clinic.
What do your patients hear now?
What they could be hearing instead
Ben
< 10min
To get Retone ready for your practice. Upload your knowledge base, pick a voice, and go live.
24/7
Phone answering. Mornings, evenings, weekends, and public holidays. Always on.
Zero
Missed calls. Every patient gets through, even when your team is with someone else.
Keep your clinic running, not your receptionist
Retone handles bookings and enquiries so your team can focus on patient care.
Assessment Booking
Books initial assessments, follow-ups, and group classes directly into your calendar.
Urgent Injury Triage
Identifies acute injuries that need same-day attention and flags them for your team.
Rebate & Billing Info
Explains Medicare rebates, private health fund claims, and gap payments to callers.
Recall & Reminder Calls
Coming soonFollows up with patients who haven't booked their next session. Keeps your schedule full.
New Patient Registration
Collects injury details, referral info, and medical history before the first visit.
After-Hours Coverage
Patients can call evenings and weekends to book or ask questions. Always available.

Integrates with leading
practice management systems
Cliniko integration is live — connect your account and Retone handles availability, bookings, and syncing in real time. More integrations coming soon.
Frequently Asked Questions
Common questions about how Retone supports your front desk team.
Want to learn more? Contact us or connect on LinkedIn.

Your team does the caring.
We make sure no call is missed.
AI that works alongside your front desk — not instead of them. Every patient gets heard, every call gets handled.
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