Your AI, Your Rules.
Build It. Test It. Make It Live.
Total control over how your AI thinks, speaks, and responds — from knowledge base to voice personality. Configure every detail, test in real time, and go live when you're ready. No black boxes, no guesswork.
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Teach your AI everything it needs to know
Upload your knowledge base
Add your services, pricing, team bios, and clinic policies. Your AI learns it all and answers patients accurately.
Set up FAQs
Pre-load common questions like referral requirements, opening hours, and cancellation policies so your AI handles them instantly.
Add new knowledge any time
New service? Policy change? Add it to your dashboard and your AI knows it from the next call.
Add Source
Document or website
Drop your file here
PDF, DOCX, TXT up to 50MB
Make it sound like part of your team
Choose your voice & personality
Pick a tone that fits your practice. Warm and friendly, calm and clinical, or anything in between.
Environment & thinking sounds
Add subtle office ambience so calls feel natural. Thinking sounds fill pauses while your AI processes, so there's no awkward silence.
Test in real time
Run a live test call from your dashboard before going live. Hear exactly what your patients will hear.
Wire up your workflow, not just your phone
Calendar integration
Your AI checks real-time availability and books appointments directly into your calendar. No double-bookings, no back-and-forth.
Smart forms & data collection
Collect patient details, insurance info, or intake forms during the call. Structured and ready for your team.
Custom call logic
Route calls based on time of day, caller type, or urgency. Set escalation rules so the right calls reach your staff.
Checkup
J. Smith
Follow-up
M. Lee
Consult
A. Patel
New Booking
K. Chen
Integrates with leading
practice management systems
Cliniko integration is live — connect your account and Retone handles availability, bookings, and syncing in real time. More integrations coming soon.
< 10min
To get Retone ready for your practice. Upload your knowledge base, pick a voice, and go live.
24/7
Phone answering. Mornings, evenings, weekends, and public holidays. Always on.
Zero
Missed calls. Every patient gets through, even when your team is with someone else.
Frequently Asked Questions
Common questions about how Retone supports your front desk team.
Want to learn more? Contact us or connect on LinkedIn.
Your team does the caring.
We make sure no call is missed.
AI that works alongside your front desk — not instead of them. Every patient gets heard, every call gets handled.
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