Voice AI for Audiology Clinics

Your audiologist is in a sound booth.
Retone answers the call outside.

Hearing tests can't be interrupted. Retone picks up the phone, books the next appointment, and handles enquiries so your clinic runs without disruption.

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No lock-ins or contractsFree setupCancel anytime

Books hearing tests

Answers device questions

78% of patients won’t leave a voicemail. They hang up and call the next clinic.

Your front desk spends half the day on the phone instead of with the patient in front of them. And when they can't pick up? Most patients won't leave a voicemail — they just call the next clinic.

What do your patients hear now?

What they could be hearing instead

slide or tap here!

Natural voicesVoices so natural, patients feel like they're talking to your team.

Captures detailsFills in patient forms and collects info on your behalf.

Handles enquiriesAnswers FAQs and common patient questions instantly.

mobile

Ben

Remind Me

Message

slide to answer

Trained on youAnswers questions based on your practice knowledge base.

Books appointmentsChecks availability and manages bookings in real time.

Transfers & messagesCan transfer to your team or take a message on your behalf.

Natural voicesBens feel like they're talking to your team.

Captures detailsFills in patient forms and collects info.

Handles enquiriesAnswers FAQs and common questions.

Trained on youAnswers based on your knowledge base.

Books appointmentsChecks availability and books in real time.

Transfers & messagesTransfers calls or takes a message.

< 10min

To get Retone ready for your practice. Upload your knowledge base, pick a voice, and go live.

24/7

Phone answering. Mornings, evenings, weekends, and public holidays. Always on.

Zero

Missed calls. Every patient gets through, even when your team is with someone else.

Why audiology clinics choose Retone

Your patients hear back from you, faster

Retone handles calls and bookings so your audiologists can focus on patient care.

Hearing Test Booking

Books initial assessments, follow-ups, and device fittings directly into your calendar.

Urgent Issue Routing

Flags sudden hearing loss or device malfunctions and escalates them to your team.

Device & Pricing Queries

Answers questions about hearing aids, costs, warranty, and government funding options.

Recall & Reminder Calls

Coming soon

Reaches out to patients due for annual hearing checks or device servicing.

New Patient Registration

Collects hearing history, referral info, and insurance details before the first visit.

After-Hours Coverage

Patients and families can call any time to book or ask questions about hearing care.

Cliniko

Jane App

Nookal

Dentally

OpenDental

Halaxy

Integrations

Integrates with leading
practice management systems

Cliniko integration is live — connect your account and Retone handles availability, bookings, and syncing in real time. More integrations coming soon.

Cliniko

Jane App

Nookal

Dentally

OpenDental

Halaxy

Frequently Asked Questions

Common questions about how Retone supports your front desk team.

Retone connects directly to your practice management system like Cliniko or uses its own native calendar. When a patient calls, the AI checks real-time availability, books the appointment, and sends a confirmation to the patient. No manual follow-up needed.

Want to learn more? Contact us or connect on LinkedIn.

Retone

Your team does the caring.
We make sure no call is missed.

AI that works alongside your front desk — not instead of them. Every patient gets heard, every call gets handled.

Book a Demo

No lock-ins or contracts

Free setup & onboarding

Affordable monthly pricing

Your audiologist is in a sound booth.Retone answers the call outside.