Voice AI for Optometry Practices

Eyes on the patient.
Retone on the phone.

Your optometrist is mid-exam and the front desk is helping someone pick frames. Retone takes the call, books the eye test, and handles the rest.

Get Started Today

No lock-ins or contractsFree setupCancel anytime

Books eye exams instantly

Handles lens enquiries

78% of patients won’t leave a voicemail. They hang up and call the next clinic.

Your front desk spends half the day on the phone instead of with the patient in front of them. And when they can't pick up? Most patients won't leave a voicemail — they just call the next clinic.

What do your patients hear now?

What they could be hearing instead

slide or tap here!

Natural voicesVoices so natural, patients feel like they're talking to your team.

Captures detailsFills in patient forms and collects info on your behalf.

Handles enquiriesAnswers FAQs and common patient questions instantly.

mobile

Ben

Remind Me

Message

slide to answer

Trained on youAnswers questions based on your practice knowledge base.

Books appointmentsChecks availability and manages bookings in real time.

Transfers & messagesCan transfer to your team or take a message on your behalf.

Natural voicesBens feel like they're talking to your team.

Captures detailsFills in patient forms and collects info.

Handles enquiriesAnswers FAQs and common questions.

Trained on youAnswers based on your knowledge base.

Books appointmentsChecks availability and books in real time.

Transfers & messagesTransfers calls or takes a message.

< 10min

To get Retone ready for your practice. Upload your knowledge base, pick a voice, and go live.

24/7

Phone answering. Mornings, evenings, weekends, and public holidays. Always on.

Zero

Missed calls. Every patient gets through, even when your team is with someone else.

Why optometry practices choose Retone

Clear vision for your patients, clear schedule for your team

Retone handles bookings and enquiries so your practice runs smoothly.

Eye Exam Booking

Books routine eye tests, contact lens fittings, and follow-ups into your calendar.

Urgent Issue Routing

Flags red eyes, sudden vision changes, or injuries and routes them to your team.

Lens & Pricing Queries

Answers questions about lens types, frame pricing, and health fund rebates.

Recall & Reminder Calls

Coming soon

Reaches out to patients overdue for their annual eye exam. Keeps your books full.

New Patient Registration

Collects vision history, current prescriptions, and health fund details before the visit.

After-Hours Coverage

Patients can book and enquire about eye care any time, even after closing.

Cliniko

Jane App

Nookal

Dentally

OpenDental

Halaxy

Integrations

Integrates with leading
practice management systems

Cliniko integration is live — connect your account and Retone handles availability, bookings, and syncing in real time. More integrations coming soon.

Cliniko

Jane App

Nookal

Dentally

OpenDental

Halaxy

Frequently Asked Questions

Common questions about how Retone supports your front desk team.

Retone connects directly to your practice management system like Cliniko or uses its own native calendar. When a patient calls, the AI checks real-time availability, books the appointment, and sends a confirmation to the patient. No manual follow-up needed.

Want to learn more? Contact us or connect on LinkedIn.

Retone

Your team does the caring.
We make sure no call is missed.

AI that works alongside your front desk — not instead of them. Every patient gets heard, every call gets handled.

Book a Demo

No lock-ins or contracts

Free setup & onboarding

Affordable monthly pricing

Eyes on the patient.Retone on the phone.